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Política de privacidad

Privacy Policy

At DaVinciDeepAI (“we,” “us,” “our,” or “the Company”), your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit https://davincideepai.com (the “Site”) and use any related services (collectively, the “Services”). By accessing or using the Site or Services, you consent to the practices described below. If you do not agree, please do not use our Services.

1. Information We Collect

  • Account Information: Name, email address, password, billing details.
  • Usage Data: Pages visited, features used, timestamps, IP address, browser type.
  • Cookies & Tracking: Cookies, web beacons, local storage to personalize your experience.
  • Communications: Support requests, feedback, survey responses.

2. How We Use Your Information

  • Provide & Improve Services: To authenticate you, deliver features, debug issues, analyse usage patterns.
  • Billing & Account Management: To process payments, send invoices, prevent fraud.
  • Communications: To respond to support inquiries, send administrative notices, and occasional updates or marketing emails (you can opt-out at any time).
  • Legal Compliance: To comply with applicable laws, enforce our Terms & Conditions, and protect our rights.

3. Cookies & Similar Technologies

We use cookies, local storage, and web beacons to:

  • Remember your preferences and login status.
  • Measure performance and improve our Site.
  • Serve personalized content and ads.

You can manage or disable cookies via your browser settings, but some features may not work properly.

4. Third-Party Services

  • We may share data with service providers (e.g., payment processors, email platforms, analytics) strictly to support our Services.
  • Our Site may contain links to third-party sites with their own privacy practices. We are not responsible for those—please review each site’s policy.

5. Data Retention & Security

We retain your personal data only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce our agreements. We implement industry-standard security measures (SSL/TLS, encryption at rest, access controls) to protect your data, but no method is 100% secure.

6. International Transfers

Your data may be processed on servers located in the United Kingdom, South Africa, or other jurisdictions. By using our Services, you consent to transfer, storage, and processing of your data in those locations under applicable data-protection laws (e.g., GDPR, POPIA).

7. Your Rights

Where applicable, you have the right to:

  • Access, correct, or delete your personal data
  • Object to or restrict processing
  • Request a data export in machine-readable format
  • Lodge a complaint with your local data-protection authority

To exercise any right, contact us at support@davincideepai.com.

8. Children’s Privacy

Our Services are not directed to anyone under 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently done so, please contact us to have it deleted.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we’ll post the new version with a revised “Last updated” date and notify you via email or in-app notice. Continued use constitutes acceptance.

10. Contact Us

If you have questions or concerns about this policy, please contact:

Data Controller:
Streso Group Limited
Petwick Farm, Challow, Faringdon SN7 8NT
Oxfordshire, United Kingdom
Email: support@davincideepai.com